Terms of Use
East Valley Integrated Primary Care (“EVI Primary Care”)
Effective date: 30 September 2025
Quick summary
- This website is for general information and scheduling, not medical advice or emergencies.
- Do not share medical details on public forms. Use the Patient Portal or have your clinician fax/securely message instead.
- Your website data is covered by our Privacy Policy. Your medical information (PHI) is covered by our Notice of Privacy Practices (HIPAA).
- By using the site, you agree to these rules.
Who we are and what this is
These Terms of Use (“Terms”) govern your use of [Website URL] and any pages we operate for East Valley Integrated Primary Care (“EVI Primary Care,” “we,” “us,” or “our”). If you use the site, you accept these Terms.
If you are seeking information about EVI Post-Acute Care, please see that site’s pages; many provisions here will still apply to shared pages (e.g., footer links, forms, and portal access).
Not medical advice; emergencies
Content on this site is general information only. It does not diagnose, treat, or replace advice from your clinician.
- For medical questions, contact your care team.
- For urgent concerns, use the Patient Portal or call your clinic.
- For emergencies, call 911 immediately.
Who may use this site
You may use this site if you are 13 or older and legally able to agree to these Terms. Parents/guardians may assist minors. If you are using the site for someone else, you confirm you are authorized to do so.
Public forms vs. Patient Portal
Public forms on this site are for basic inquiries only (name, phone, email, short message). Do not submit PHI (medical details, diagnosis, test results, etc.) through public forms or standard email.
Use the Patient Portal for messages, refills, results, and visit-related information.
Appointments, telehealth, and cancellations
Online booking and requests are provided for convenience and are not guaranteed until confirmed.
- We may adjust or reschedule based on clinician availability.
- Telehealth is available for certain concerns; your clinician will advise when an in-person visit is needed.
To cancel or change, follow the instructions in your confirmation or call (480) 943-1220. Missed-visit policies may apply and will be provided at scheduling.
Insurance and billing (high-level)
We work with many plans. Coverage varies by plan and service. Before your visit, confirm your benefits, copays, coinsurance, and deductibles with your insurer. Any cost estimates are informational and not a promise of coverage or final charges.
Your privacy
Two documents apply to privacy:
- Privacy Policy (Website): How this website uses cookies, forms, and analytics.
- Notice of Privacy Practices (HIPAA): How we use and protect your medical information (PHI) and your rights.
Find both in the site footer: Privacy Policy and Notice of Privacy Practices.
Acceptable use (simple rules)
Please use the site respectfully. Do not:
- Try to break, disrupt, or bypass security on this site or the portal.
- Upload malware or harmful code.
- Scrape, copy at scale, or misuse our content or trademarks.
- Harass others, impersonate someone, or post illegal content.
We may suspend or limit access if these rules are violated.
Intellectual property
All text, logos, graphics, and other content on the site are owned by EVI Primary Care or our licensors. You may view and print for personal, non-commercial use. Any other use requires our written permission. Trademarks, service marks, and logos may not be used without consent.
Third-party services and links
We may link to outside services (e.g., maps, scheduling tools, analytics, portals). We don’t control those sites and are not responsible for their content or practices. Review their terms and privacy policies.
Communications
By contacting us through the site, you consent to receive replies by the method you used (e.g., email or phone). For text/SMS, you will receive messages only if you opt in; you can opt out at any time by replying STOP. Standard message and data rates may apply.
Accessibility & language access
We aim for accessible, plain-language content. If you need assistance or another language, contact (480) 943-1220 and we will work to accommodate you.
No warranties
The site is provided “as is” and “as available.” We make no promises that the site will always be available, accurate, or error-free. Medical decisions should be made with your clinician, not based solely on website content.
Limitation of liability
To the fullest extent allowed by law, EVI Primary Care and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or use, arising from or related to your site use.
Indemnity
You agree to defend, indemnify, and hold harmless EVI Primary Care from claims, losses, or costs (including reasonable attorneys’ fees) arising from your misuse of the site or violation of these Terms.
Changes to the site or these Terms
We may update the site or these Terms from time to time. The Effective date above shows the latest version. Continued use means you accept the updated Terms.
Governing law and location
These Terms are governed by the laws of the State of Arizona, without regard to conflict of law rules. Any disputes will be brought in the state or federal courts located Arizona, unless otherwise required by law.