Verify benefits
Before care begins, we help clarify insurance information and present clearer options when benefits need review.
Patient Resources
Resources & downloads for your visit.
Download practical visit-prep materials so you know what to bring, how to prepare, and what happens after your visit.
Secure Information
Keep medical information secure.
Please do not email medical details or protected health information. Bring completed forms to your visit or use the secure patient portal when available.
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What to Bring to Your Visit
Photo ID, insurance card, medication list, recent labs or imaging, pharmacy, and top questions.
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Medication & Allergy List
Track prescriptions, over-the-counter medications, supplements, allergies, dosages, and prescribers.
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New Patient Forms
Intake, demographics, medical history, consent, communication preferences, and acknowledgments.
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Insurance & Cost Prep
What to have ready before benefits verification and what to ask about coverage.
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Lab Results & Follow-Up Guide
What to expect after labs, how results are reviewed, and when follow-up may be needed.
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After-Hours & Emergency Guide
When to use the portal, when to call, and when to dial 911 for emergency care.
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Questions for Your Visit
A worksheet to organize symptoms, concerns, goals, and questions before your appointment.
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Caregiver Visit Notes
A caregiver-friendly sheet for tracking instructions, follow-up items, medications, and next steps.
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Pharmacy & Refill Prep
Prepare pharmacy details, refill needs, medication questions, and timing before your visit.
Patient Experience
A clearer care experience from start to follow-up.
EVI Primary Care helps patients prepare, understand their options, review the plan, and stay connected after the visit.
Benefits and visit preparation before care begins.
Plain-language next steps during the visit.
Follow-up support through portal, phone, records, labs, and referrals.
Prepare for your visit
Bring your ID, insurance card, medication list, recent records, preferred pharmacy, and the questions you want answered.
Review your care plan
During the visit, your care team reviews results, medications, referrals, and next steps in plain language.
Follow through after care
After the visit, follow-up may include portal messages, lab review, referral coordination, medication questions, or another appointment.
Getting Help
Know when to use the portal, text, or call.
Different needs are handled best through different channels. Use this guide to choose the right path for non-emergency questions, follow-up, and urgent concerns.
For a medical emergency, call 911 or go to the nearest emergency department.
Use the portal for routine follow-up
Existing patientsUse the portal for non-urgent messages, test results, refill-related questions, and visit-related follow-up.
Open Patient PortalCall or text for scheduling help
QuestionsCall or text when you are unsure what to schedule, need appointment help, or have a time-sensitive office question.
Use emergency care for emergencies
Urgent safetyFor chest pain, trouble breathing, signs of stroke, severe bleeding, loss of consciousness, or another medical emergency, call 911 or go to the nearest emergency department.